Director of Product, Cleaner Experience
Remote - USA
Opportunity Snapshot
Are you a product leader who understands that marketplace success depends on balancing the needs of both sides of the platform? Homeaglow is seeking a Director of Product, Cleaner Experience to own the products, systems, and experiences that help cleaning professionals join, succeed, and grow their businesses on one of the largest home services marketplaces in the United States.
This role sits at the heart of Homeaglow's marketplace engine. You'll own the complete cleaner journey, from acquisition and onboarding through quality management, retention, and engagement. Every improvement you make to the cleaner experience directly impacts marketplace liquidity, customer satisfaction, service quality, and company growth.
As the leader of this experience, you'll combine product strategy, experimentation, analytics, and user empathy to improve how thousands of cleaning professionals interact with the platform. You'll identify marketplace friction, test solutions, and launch experiences that drive measurable improvements across both the supply and demand sides of the business.
Why This Opportunity Stands Out
- Own a critical side of a large-scale, two-sided marketplace operating across most of the U.S.
- Influence cleaner acquisition, activation, engagement, quality, and retention at scale
- Partner with founders and executive leadership to solve complex marketplace challenges
- Lead product decisions that directly impact supply growth, customer experience, and business performance
- Drive experimentation and optimization in a company where data and learning velocity guide decision-making
- Help shape the future of a profitable, rapidly growing marketplace business
The Requirements
Ideal Background
We're especially interested in candidates who have built products in:
- Strong hands-on experience with experimentation, including A/B testing, hypothesis design, success metrics, sample size considerations, and post-test analysis
- Deep analytical rigor, with the ability to interpret experiment results, understand trade-offs, and make sound product decisions based on data
- Two-sided marketplaces/platforms
- Gig economy platforms
- On-demand service marketplaces
- Labor marketplaces
- Supply-side marketplace experiences
- Logistics, mobility, or matching platforms
Candidates should have experience making tradeoff decisions where customer needs, provider needs, operational efficiency, and marketplace economics must all be considered simultaneously.
The Role
Build the Marketplace Experience That Helps Cleaners Thrive
The Director of Product, Cleaner Experience owns the supply side of the Homeaglow marketplace. You'll be responsible for creating the systems and experiences that attract high-quality cleaners, help them succeed, and maximize long-term engagement on the platform.
Success requires understanding marketplace dynamics, not simply building features. You'll continuously analyze cleaner behavior, identify marketplace inefficiencies, design experiments, and launch product improvements that strengthen supply quality and marketplace performance.
Key areas of ownership include:
- Cleaner acquisition and marketplace supply growth
- Cleaner onboarding and activation
- Education and performance enablement
- Quality evaluation and standards management
- Marketplace matching and job allocation
- Cleaner retention and utilization
- Supply-side product strategy and experimentation
The ideal candidate understands how great marketplace businesses are built and has a track record of improving supply-side behavior through product innovation, experimentation, and data-driven decision making.
Opportunity Snapshot
Are you a product leader who understands that marketplace success depends on balancing the needs of both sides of the platform? Homeaglow is seeking a Director of Product, Cleaner Experience to own the products, systems, and experiences that help cleaning professionals join, succeed, and grow their businesses on one of the largest home services marketplaces in the United States.
This role sits at the heart of Homeaglow's marketplace engine. You'll own the complete cleaner journey, from acquisition and onboarding through quality management, retention, and engagement. Every improvement you make to the cleaner experience directly impacts marketplace liquidity, customer satisfaction, service quality, and company growth.
As the leader of this experience, you'll combine product strategy, experimentation, analytics, and user empathy to improve how thousands of cleaning professionals interact with the platform. You'll identify marketplace friction, test solutions, and launch experiences that drive measurable improvements across both the supply and demand sides of the business.
Why This Opportunity Stands Out
- Own a critical side of a large-scale, two-sided marketplace operating across most of the U.S.
- Influence cleaner acquisition, activation, engagement, quality, and retention at scale
- Partner with founders and executive leadership to solve complex marketplace challenges
- Lead product decisions that directly impact supply growth, customer experience, and business performance
- Drive experimentation and optimization in a company where data and learning velocity guide decision-making
- Help shape the future of a profitable, rapidly growing marketplace business
The Requirements
Ideal Background
We're especially interested in candidates who have built products in:
- Strong hands-on experience with experimentation, including A/B testing, hypothesis design, success metrics, sample size considerations, and post-test analysis
- Deep analytical rigor, with the ability to interpret experiment results, understand trade-offs, and make sound product decisions based on data
- Two-sided marketplaces/platforms
- Gig economy platforms
- On-demand service marketplaces
- Labor marketplaces
- Supply-side marketplace experiences
- Logistics, mobility, or matching platforms
Candidates should have experience making tradeoff decisions where customer needs, provider needs, operational efficiency, and marketplace economics must all be considered simultaneously.
The Role
Build the Marketplace Experience That Helps Cleaners Thrive
The Director of Product, Cleaner Experience owns the supply side of the Homeaglow marketplace. You'll be responsible for creating the systems and experiences that attract high-quality cleaners, help them succeed, and maximize long-term engagement on the platform.
Success requires understanding marketplace dynamics, not simply building features. You'll continuously analyze cleaner behavior, identify marketplace inefficiencies, design experiments, and launch product improvements that strengthen supply quality and marketplace performance.
Key areas of ownership include:
- Cleaner acquisition and marketplace supply growth
- Cleaner onboarding and activation
- Education and performance enablement
- Quality evaluation and standards management
- Marketplace matching and job allocation
- Cleaner retention and utilization
- Supply-side product strategy and experimentation
The ideal candidate understands how great marketplace businesses are built and has a track record of improving supply-side behavior through product innovation, experimentation, and data-driven decision making.
